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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Margaret Joynson

Margaret Joynson

November 11, 2024

5  out of  5
rating by Margaret Joynson
"A great team providing excellent service."
We responded:
"Thanks so much Margaret! Thanks for allowing us to serve you and your family!"
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Jake Wiest

October 16, 2024

5  out of  5
rating by Jake Wiest
"I have worked with Mark and his team for years now, and they truly are good neighbors. Any question or issue I have is answered and resolved quickly. Mark and his team are trusted partners that I want in my corner 7 days a week, 365 days a year."
We responded:
"Thanks for the kind words Jake! We are grateful to have you as a member of our family!"
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Brooke Meredith

June 27, 2024

5  out of  5
rating by Brooke Meredith
"Mark Gray's office has worked with my significant other's family for 20+ years. I have witnessed his office work very hard on helping with our policies in the past. So when my grandmother, who had been with another company for many years, became unhappy with the service she was receiving, I immediately recommended she talk with Mark Gray's office. We called (at closing), and our call was answered by Shannon Woods. I explained the situation, and even though Shannon was on her way out the door when I called, she gathered all the information she needed from me to work up some quotes after work that night. Shannon's customer service has been nothing less than diligent, dependable, professional, yet very empathetic in ALL of the right ways. Unfortunately, those aren't the normal qualities we see people put into their work nowadays. This office is EXCEPTIONAL! If you're looking for agents who care about their clients and love their job, this is who you call."
We responded:
"Wow! Thanks so much for the really great words about our office and, specifically, Shannon Woods. She is outstanding in every way and I am lucky to have her on our team. Thanks so much for business too!! "
Profile photo of Katie Bendall

Katie Bendall

May 9, 2024

5  out of  5
rating by Katie Bendall
"WOW! I have had Mark Gray's State Farm team since I was 16 (currently 31). I wrecked my car this past January 2024. They were all so incredibly calming and helpful throughout the entire process! I'm so thankful. I bought a new car (yay!), and I had some questions about my bill for the new vehicle. Terri went above and beyond my expectations. She was so thorough and kind. Thanks so much Terri and State Farm!!"
We responded:
"Glad to hear you had a great experience during a difficult time! Thank you for your loyalty. We appreciate you!"
Profile photo of Elisabeth Plunkett

Elisabeth Plunkett

February 9, 2024

5  out of  5
rating by Elisabeth Plunkett
"Madison Nestlehutt was attentive, helpful, polite, and in general provided the best service I’ve ever received from Statefarm and it deserves to be recognised. I have had ongoing concerns and severe anxiety related to insurance in general, but Madison was quick to resolve any concerns I had. She made me feel secure in my choice to stay with Statefarm. Go Madison!!"
We responded:
"Madison is the very best! We are so thankful that we can help you and ease your mind. We appreciate your trust."
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Jennifer Horne

February 2, 2024

5  out of  5
rating by Jennifer Horne
"Anytime I need anything, the team is always there to quickly answer, assist and handle any of my needs. Fast, efficient and friendly! I know when I reach out to them, they’re going to take care of me right away. Piece of mind is priceless!"
We responded:
"Thank you so much for the kind words and putting your trust in our office!"
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Mayukh Gupta

January 25, 2024

5  out of  5
rating by Mayukh Gupta
"Fantastic Team. Always enjoy working with Angie !!!"
We responded:
"Mayukh! We appreciate you so much and are thankful to have such great loyal customers like you!"
Profile photo of Rachel Lybrand

Rachel Lybrand

January 25, 2024

5  out of  5
rating by Rachel Lybrand
"I have been a customer of this agency since 2005; Mark Gray and his team are always available to help. Jeric Watts is ready and willing to lend expertise to a situation, recommending best plan of action. His efforts have saved me money! I trust my insurance needs to this team, and I highly recommend them."
We responded:
"Hi Rachel! Thanks so much for the kind words about Jeric! He has been a very valuable member of my team and I am lucky to have him. Appreciate you and your business with us! "
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Tisha Houck

January 24, 2024

5  out of  5
rating by Tisha Houck
"Mark and his team have been wonderful to work with. Jeric Watts has shown immense patience and resourcefulness in serving all of our families needs. He is is pleasure to work with. I highly recommend this agency!"
We responded:
"Thanks for the kind words! We appreciate you!"
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Ryan-marc Clayton

January 23, 2024

5  out of  5
rating by Ryan-marc Clayton
"We moved from Colorado to Georgia and contacted this agency, they truly go above and beyond and made things simple. Agents are awesome, especially Jerik! and always feel like they have our best interest at hand. State Farm is not the cheapest, but knowing that they work hard and truly are there for you, makes the decision easy. No call center, customer centric and focused."
We responded:
"Thank you for the kind words and trusting us with your insurance needs. Welcome to Georgia!"
Profile photo of Caralyn Damato

Caralyn Damato

January 23, 2024

5  out of  5
rating by Caralyn Damato
"Great Company to deal with! Friendly and informative. All my questions were fully answered and all options explored. I would definately reccomend. Terry was great!"
We responded:
"So glad to hear! Thank you for trusting us with your insurance needs!"
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Carter Adams

September 7, 2023

5  out of  5
rating by Carter Adams
"Very friendly - great experience!"
We responded:
"Thank you so much. It was great to meet you and we are thankful for a chance to earn your business."
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Taylor Hall

July 30, 2023

5  out of  5
rating by Taylor Hall
"10/10 would recommend this office and Madison for any of your insurance needs!"
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Bridget Piatt

July 29, 2023

5  out of  5
rating by Bridget Piatt
"Love Mark and his staff, we recently switched agents after ours retired and they have been fantastic!!!!"
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Nicole Thomsen

July 28, 2023

5  out of  5
rating by Nicole Thomsen
"Terri was very helpful during the quoting process!"
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Brigitte Harris

July 28, 2023

5  out of  5
rating by Brigitte Harris
"Everyone at Mark Gray's office is incredibly kind, patient, and helpful."
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Joon Lee

July 21, 2023

5  out of  5
rating by Joon Lee
"Thank you to Terri and the team! They did a great job reviewing my policy and providing guidance for further improvement."
We responded:
"Thanks for the kind words. Glad we were able to help you."
Profile photo of Doris Watkins

Doris Watkins

July 2, 2023

5  out of  5
rating by Doris Watkins
"Called to pay home insurance and was treated by a professional who handled the transaction and completed it in a very friendly. We have been with Mark Gray for over 20 years. They are wonderful."
We responded:
"Thank you so much for your kind words. We appreciate you trusting us with your business!"
Profile photo of Brian Messer

Brian Messer

June 28, 2023

5  out of  5
rating by Brian Messer
"Mark Gray State Farm has handled the insurance for my business for nearly 20 years. He and his staff are top notch and extremely helpful. They truly provide 5-Star Service!"
We responded:
"Thanks for the kind words! We have really enjoyed doing business with you over the years!"
Profile photo of Danean Crawford

Danean Crawford

June 27, 2023

5  out of  5
rating by Danean Crawford
"Mark Gray and his staff are prompt, courteous and extremely helpful. I LOVE working with each and every one in this office. They are attentive and caring to all their customers. I wish I have transferred my insurance to Mark sooner!! Shannon has helped me with all my insurance needs this year!! I really appreciate her and her hard work."
We responded:
"Thank you so much Danean! We really appreciate your business & your kind words mean so much!"
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Bill Mesplay

June 27, 2023

5  out of  5
rating by Bill Mesplay
"Great service and employees!"
We responded:
"Thanks so much for your kind words!"
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Thomas Romine

June 15, 2023

5  out of  5
rating by Thomas Romine
"I believe they are a good State FRm agency."
We responded:
"We are grateful for your trust. We are thankful to welcome you to our State Farm family."
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LUKE WHEELER

April 25, 2023

5  out of  5
rating by LUKE WHEELER
"Angie is awesome and takes amazing care of me and my business needs."
We responded:
"We are so lucky to have Angie and appreciate your kind words!"
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Will Cromer

April 21, 2023

5  out of  5
rating by Will Cromer
"Great Service! Great People!"
We responded:
"Thanks! We aim to please!"
Profile photo of Paige Nestlehutt

Paige Nestlehutt

April 20, 2023

5  out of  5
rating by Paige Nestlehutt
"Great customer service! Madison is super helpful!!"
We responded:
"Madison is the bomb! We love her!"