State Farm® Insurance Agent Mark Gray

"Mark Gray's office has worked with my significant other's family for 20+ years. I have witnessed his office work very hard on helping with our policies in the past. So when my grandmother, who had been with another company for many years, became unhappy with the service she was receiving, I immediately recommended she talk with Mark Gray's office. We called (at closing), and our call was answered by Shannon Woods. I explained the situation, and even though Shannon was on her way out the door when I called, she gathered all the information she needed from me to work up some quotes after work that night. Shannon's customer service has been nothing less than diligent, dependable, professional, yet very empathetic in ALL of the right ways. Unfortunately, those aren't the normal qualities we see people put into their work nowadays. This office is EXCEPTIONAL! If you're looking for agents who care about their clients and love their job, this is who you call."

"WOW! I have had Mark Gray's State Farm team since I was 16 (currently 31). I wrecked my car this past January 2024. They were all so incredibly calming and helpful throughout the entire process! I'm so thankful. I bought a new car (yay!), and I had some questions about my bill for the new vehicle. Terri went above and beyond my expectations. She was so thorough and kind. Thanks so much Terri and State Farm!!"

"Madison Nestlehutt was attentive, helpful, polite, and in general provided the best service I’ve ever received from Statefarm and it deserves to be recognised. I have had ongoing concerns and severe anxiety related to insurance in general, but Madison was quick to resolve any concerns I had. She made me feel secure in my choice to stay with Statefarm. Go Madison!!"

"Anytime I need anything, the team is always there to quickly answer, assist and handle any of my needs. Fast, efficient and friendly! I know when I reach out to them, they’re going to take care of me right away. Piece of mind is priceless!"

"Fantastic Team. Always enjoy working with Angie !!!"

"I have been a customer of this agency since 2005; Mark Gray and his team are always available to help. Jeric Watts is ready and willing to lend expertise to a situation, recommending best plan of action. His efforts have saved me money! I trust my insurance needs to this team, and I highly recommend them."

"Mark and his team have been wonderful to work with. Jeric Watts has shown immense patience and resourcefulness in serving all of our families needs. He is is pleasure to work with. I highly recommend this agency!"

"We moved from Colorado to Georgia and contacted this agency, they truly go above and beyond and made things simple. Agents are awesome, especially Jerik! and always feel like they have our best interest at hand. State Farm is not the cheapest, but knowing that they work hard and truly are there for you, makes the decision easy. No call center, customer centric and focused."

"Great Company to deal with! Friendly and informative. All my questions were fully answered and all options explored. I would definately reccomend. Terry was great!"

"Very friendly - great experience!"

"10/10 would recommend this office and Madison for any of your insurance needs!"

"Love Mark and his staff, we recently switched agents after ours retired and they have been fantastic!!!!"

"Terri was very helpful during the quoting process!"

"Everyone at Mark Gray's office is incredibly kind, patient, and helpful."

"Thank you to Terri and the team! They did a great job reviewing my policy and providing guidance for further improvement."

"Called to pay home insurance and was treated by a professional who handled the transaction and completed it in a very friendly. We have been with Mark Gray for over 20 years. They are wonderful."

"Mark Gray State Farm has handled the insurance for my business for nearly 20 years. He and his staff are top notch and extremely helpful. They truly provide 5-Star Service!"

"Mark Gray and his staff are prompt, courteous and extremely helpful. I LOVE working with each and every one in this office. They are attentive and caring to all their customers. I wish I have transferred my insurance to Mark sooner!! Shannon has helped me with all my insurance needs this year!! I really appreciate her and her hard work."

"Great service and employees!"

"I believe they are a good State FRm agency."

"Angie is awesome and takes amazing care of me and my business needs."

"Great Service! Great People!"

"Great customer service! Madison is super helpful!!"

"Prompt, courteous, reliable service! By far, the best insurance agency I’ve ever dealt with. Recently, I encountered an issue with my multi-line discount. With one call, Shannon Woods was able to resolve the situation while we were on the phone."

"Shannon Woods is the best, most helpful agent ever!! She not only helped me, she also educated me on things I had no idea about!! I 10/10 recommend!!!"